Our Team Helps
Your Team Do More
Compass offers lean IT departments professional services to add agility, strength, and velocity to your team. Every engagement is tailored to your needs and will add measurable value to your business.
Project Management
and Deployment
We have the team, tools, and process to track all of the moving parts and milestones for even the most complex implementations. Working with Compass ensures timely and efficient deployments and keeps providers accountable.
Solution Design
and Procurement
We’ll work with you to design a solution architecture that meets your requirements and streamline the procurement process by shortlisting the best vendors and making a recommendation based on experience and insider knowledge.
Account Management
and Support
We act as an intermediary between you and your providers to get you the best and most responsive service. We maintain all of our clients’ inventories, agreements, and institutional knowledge to mitigate the loss of information from provider or IT team turnover.
CX Design and
Optimization
Creating a great Customer Experience (CX) is critical to brands that want to stand out in a crowded market and build customer loyalty. We can help you architect a CX journey that delights customers while creating internal efficiency and cost savings.
Cost Reduction And
Expense Management
We can help you reduce your top-line technology spend or get more with your budget by negotiating the best rates, finding more cost-effective technologies, and watching for over-billing, shadow IT creep, and other runaway costs.
Our Process On Your Terms
Our engagement models start with a standard no-cost SOW that covers most use cases for most technology projects. You pay for the services you need, and our guidance and expertise is included. For non-standard scopes, we offer project-based professional services.
Our Professional Services
When you don’t have the internal expertise and bandwidth to handle all aspects of your projects or find that your time is better spent on core competencies, we offer professional services to help you stay focused.
Research
Finding the right technology and vendors can be a time-consuming process that is necessary but not necessarily creating value. We can do the legwork for you and present findings and a recommendation in half the time.
Strategy
Developing a roadmap is as much about knowing where you are as it is about where you want to go, and how to get there. We can help you take stock of your current situation, develop requirements, and a plan to help you achieve the goals of the enterprise.
Lifecycle Management
Implementing a technology solution is just the start of the work. It requires careful attention to support it and manage the invoicing, troubles, and MAC-Ds (moves, additions, changes, disconnects). We can handle it all for you!
Finding the Right
Technology Solution
We connect clients with solutions curated to meet their unique needs and integrate seamlessly as an efficient, cost-effective part of the technology ecosystem.
