Sometimes, it seems as if modern business communication has landed somewhere between episodes of Star Trek and the Jetsons. Unified communications as a service (UCaaS) seamlessly delivers the kind of convenience and efficiency that, just a few decades ago, was the stuff of science fiction. UCaaS is delivered through the cloud, so enterprises have access to a host of features and tools, but they only pay for what is actually used. From a
Just a little over two decades ago, email was revolutionizing the business world. While it has been in existence around four decades, it was the second half of the 1990s that ushered in a new wave of communication with a quick turnaround time. Now, Unified Communications as a Service (UCaaS) is introducing a new round of disruption that is transforming the ways enterprises communicate. What is UCaaS? UCaaS is a cloud
The widespread use of cloud technology means enterprises are becoming more likely to search out ways to capture the as-a-service benefits they enjoy in one application and experience them in additional areas of the business. Unified Communications as a Service (UCaaS) is receiving a lot of attention because it provides not only cost savings, but also the opportunity to improve productivity and innovate. Some enterprises are finding even greater benefit
Any company considering a phone upgrade will likely look at both Voice over Internet Protocol (VoIP) and Unified Communications as a Service (UCaaS). While both offer benefits over a traditional private branch exchange (PBX) phone system, they are not interchangeable. When discussing options with clients, it’s important to be able to break down the differences between and benefits of each clearly and concisely. First, the differences: The main difference between
As the benefits of Unified Communications as a Service (UCaaS) become better understood, it’s natural to wonder why some enterprises continue to use an on-premises phone system. The advantages of switching to UCaaS or to Voice over Internet Protocol (VoIP) may seem clear, but there are a few reasons why enterprises are reluctant to give up their phone systems: They are still reaping the return on the high initial investment
