Showing results for “Tag: contact center”

Choosing Call Center Technology That Improves Customer Service

If you truly are committed to being customer-centric, you have to put into place all the moving parts that allow you to take care of those customers. One of the highest functioning tools going toward this effort is the call center, so make sure yours has the best technology for quality service to meet customers’ personalized needs. Improving Technology in Call Centers If you’re running a normal 9 a.m. to

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