The transition to a cloud solution often begins with a search for cost savings. While cost savings are generally a reality with cloud migration, what begins as a budget-focused move often turns out to be more of a strategic transformation. This is particularly true when it comes to hosted Voice over Internet Protocol (VoIP). As companies bump up against contract renewal time, they begin exploring new technology and find that with hosted VoIP, their costs can be dramatically slashed while … [Read more...]
How SIP Trunking Is Supporting New Communications Technology
Communication innovation continues to advance, even compared to just a few years ago. Enterprises are investing in collaboration tools, as well as solutions that support and promote mobility. Employees are increasingly able to utilize group messaging, chat, file sharing and video conferencing, which all serve to improve productivity. For enterprises that want to continue on this path, SIP trunking is the answer. New features will continue to dominate the communications conversation, with … [Read more...]
The Basics of UCaaS
Just a little over two decades ago, email was revolutionizing the business world. While it has been in existence around four decades, it was the second half of the 1990s that ushered in a new wave of communication with a quick turnaround time. Now, Unified Communications as a Service (UCaaS) is introducing a new round of disruption that is transforming the ways enterprises communicate. What is UCaaS? UCaaS is a cloud solution that streamlines all communication formats into a single … [Read more...]
4 Productivity Gains Promised with VoIP Implementation
Productivity gains – it’s a hot topic for any organization vying for a competitive advantage. The challenge tends to be found in creating the right balance between innovations that can deliver the promised benefits and supporting organizational change to seamlessly integrate new solutions. It’s a balance that must be achieved for any company considering VoIP, but the productivity pay-off is worth the effort. While a number of different vendors promise productivity gains with their solutions, … [Read more...]