If you’re looking for complete support with managing your business technology, you’ve come to the right place. At Compass Solutions, we leverage our experience and established industry relationships to provide you with beginning to end, cradle to grave support.

Consulting Services

We offer fee-based consulting to assist you with the entire lifecycle management of your IT and telecommunications services:

• Baseline current environment, create inventory, and determine true current cost
• Technology selection
• Vendor identification & analysis
• Solution quoting
• Price negotiation
• Implementation management
• Invoice review
• Repairs & troubleshooting
• Renewal tracking & support

Click here to learn more about what our consultative approach brings to your business, and how our customers have benefitted from it.

Telecom Expense Management

Bills often scale with your business. If you’re running out of time to audit your billing, sign checks, and schedule payments, we can help for both landline and wireless services.

Bill management

Our services include:

• Downloading or requesting your invoices from carriers and providers
• Creating a baseline of your current spend
• Comparing the baseline to your contracted spend amount
• Setting a threshold so we can notify you if a charge or a service is higher than what you expect
• Proactively request credits on discrepancies and track them until credits are confirmed
• Presenting results to you in an easy-to-read portal/dashboard
• Correcting and avoiding late fees
• Manage payment for service and tracking for confirmation
• Generating reports on savings
• Establishing an accurate inventory of your services

Contract management

If you’re unsure if your suppliers are meeting their agreements, we’ll take a look. Insufficient speeds, lack of uptime, and outages may fall under this field and could mean cost savings for you.