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Hosted VoIP Is About More Than Cost Savings

August 12, 2019 by Compass Solutions

The transition to a cloud solution often begins with a search for cost savings. While cost savings are generally a reality with cloud migration, what begins as a budget-focused move often turns out to be more of a strategic transformation. This is particularly true when it comes to hosted Voice over Internet Protocol (VoIP). As companies bump up against contract renewal time, they begin exploring new technology and find that with hosted VoIP, their costs can be dramatically slashed while … [Read more...]

Filed Under: VoIP Tagged With: collaboration, hosted VoIP, phone, scalability, VoIP

Five Benefits of VoIP for Businesses

January 7, 2019 by Compass Solutions

Whether you’re still using a legacy phone system that’s about to come up for contract renewal or you’re just starting out with a new business, you should consider upgrading to Voice over Internet Protocol (VoIP). The benefits of VoIP for businesses are numerous and can help you both save money and introduce improved productivity right away. What is VoIP? VoIP is simply the transmission of voice calls as data packets over an internet connection. While the technology has been available for … [Read more...]

Filed Under: VoIP Tagged With: mobility, scalability, SMB, VoIP

Ensuring Network Readiness for VoIP

March 19, 2018 by Compass Solutions

Many small and mid-size businesses (SMBs) are motivated by cost and effectiveness to move from plain old telephone service (POTS) to Voice over Internet Protocol (VoIP). While this move usually introduces measurable cost savings and communication streamlining, these benefits are often offset by headaches related to network speed and capacity. By taking a few preliminary steps, you can ensure your network is ready for VoIP and make the most of the benefits that come with the … [Read more...]

Filed Under: SMB, VoIP Tagged With: infrastructure, network, PoE, SMB, VLAN, VoIP, WAN

4 Productivity Gains Promised with VoIP Implementation

January 9, 2018 by Compass Solutions

Productivity gains – it’s a hot topic for any organization vying for a competitive advantage. The challenge tends to be found in creating the right balance between innovations that can deliver the promised benefits and supporting organizational change to seamlessly integrate new solutions. It’s a balance that must be achieved for any company considering VoIP, but the productivity pay-off is worth the effort. While a number of different vendors promise productivity gains with their solutions, … [Read more...]

Filed Under: VoIP Tagged With: collaboration, customer service, phone, productivity, VoIP

The Differences Between VoIP and UCaaS

November 30, 2017 by Compass Solutions

Any company considering a phone upgrade will likely look at both Voice over Internet Protocol (VoIP) and Unified Communications as a Service (UCaaS). While both offer benefits over a traditional private branch exchange (PBX) phone system, they are not interchangeable. When discussing options with clients, it’s important to be able to break down the differences between and benefits of each clearly and concisely. First, the differences: The main difference between VoIP and UCaaS is that VoIP is … [Read more...]

Filed Under: UCaaS, VoIP Tagged With: cloud, PBX, UCaaS, unified communications, voice, VoIP

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  • About
    • Blog
    • Whitepapers
    • Why Compass Solutions?
  • Professional Services
  • Technology Services
    • Telecom & Networking
      • WAN & SD-WAN
      • Internet Connectivity
    • Communications
      • VoIP & SIP
      • Unified Communications
      • Legacy Voice Services
    • Cloud Computing
      • Colocation
      • Virtualization
    • Security
    • Wireless
  • Providers
  • Contact
    • Contact Us
    • Provider Customer Service Numbers
  • Log In