Many small and mid-size businesses (SMBs) are motivated by cost and effectiveness to move from plain old telephone service (POTS) to Voice over Internet Protocol (VoIP). While this move usually introduces measurable cost savings and communication streamlining, these benefits are often offset by headaches related to network speed and capacity. By taking a few preliminary steps, you can ensure your network is ready for VoIP and make the most of the benefits that come with the … [Read more...]
How the Internet of Things Complicates Security
The Internet of Things (IoT) is permeating the IT landscape of enterprises, with sensors being added to a variety of devices. The disruptive smart devices increase efficiency and speed up communication, but add complexity to security. In some cases, IT isn’t even aware of the inclusion of IoT devices that employees decide to utilize in their jobs. This makes protecting the network from a breach more challenging. With hundreds, possibly thousands, of devices exchanging data with access points … [Read more...]
Successful BYOD Starts With the Right Policy
It seems like everyone is doing it – bringing a personally-owned device to work. The smartphone sits next to the desk phone, the tablet on the other side of the laptop. If all devices are integrated, that’s a great indication the individual doesn’t need them all in the same place. If they’re not, a lot of time may be wasted. In a market where bring your own device (BYOD) programs seem to be gaining momentum, how do you know what's right for your company? In the days of the BlackBerry, it made … [Read more...]
The Factors Influencing POTS Pricing, and What You Need to Do About It
Many enterprises have been considering switching to Voice over Internet Protocol (VoIP) or unified communications (UC). While these technologies have grown, the industry has seen an upward shift in the pricing for plain old telephone service (POTS). Here are the main factors shaping this change: The bundling of servers: Cable companies have been offering deals for years now that bundle internet, telephone, and cable for a low price, but this type of packaging is eating away at the main … [Read more...]
Changes and Advances in the Cloud Require Agility in Planning
One of the exciting and challenging aspects of a digital transformation plan is that it’s never complete. Each time you inch a little closer to your technology goals or make a big investment that implements a new tool, the bar moves, and your perceived competitive edge seems to shrink a bit. Moving business processes to the cloud takes planning, and those plans must be agile to adapt to new advances. In the cabling industry, there are new developments in Power over Ethernet (PoE) and in … [Read more...]
4 Productivity Gains Promised with VoIP Implementation
Productivity gains – it’s a hot topic for any organization vying for a competitive advantage. The challenge tends to be found in creating the right balance between innovations that can deliver the promised benefits and supporting organizational change to seamlessly integrate new solutions. It’s a balance that must be achieved for any company considering VoIP, but the productivity pay-off is worth the effort. While a number of different vendors promise productivity gains with their solutions, … [Read more...]
Understanding Cloud Computing
When talking about IT strategy, the term cloud computing can get thrown around a lot. It’s important to pause and make sure everyone involved in the decision-making process understands the basics of cloud options. Cloud computing is a disruptive technology, and having a working knowledge of it helps in making good strategic decisions. What is cloud computing? Cloud computing is simply a way of saying that instead of data and programs being stored at the company’s physical location, they are … [Read more...]
The Differences Between VoIP and UCaaS
Any company considering a phone upgrade will likely look at both Voice over Internet Protocol (VoIP) and Unified Communications as a Service (UCaaS). While both offer benefits over a traditional private branch exchange (PBX) phone system, they are not interchangeable. When discussing options with clients, it’s important to be able to break down the differences between and benefits of each clearly and concisely. First, the differences: The main difference between VoIP and UCaaS is that VoIP is … [Read more...]
How a Legacy Phone System May Cost More in The Long Run
As the benefits of Unified Communications as a Service (UCaaS) become better understood, it’s natural to wonder why some enterprises continue to use an on-premises phone system. The advantages of switching to UCaaS or to Voice over Internet Protocol (VoIP) may seem clear, but there are a few reasons why enterprises are reluctant to give up their phone systems: They are still reaping the return on the high initial investment of the phone system. They have a staff that is reluctant to … [Read more...]
Preparing for Future Cyber Security Threats
Taking steps to protect a company from cyber security threats involves constant adaptation. The risks are perpetually changing, and even the most diligent IT safety director may be tempted to throw up their hands now and then. It’s a challenge to fight enemies that swiftly and deftly change their tactics. Recent studies of current cyber security strategies found that many companies are allowing for a lot of risk, and aren’t taking enough action when it comes to preventative measures like … [Read more...]
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